Frequently Asked Questions
Select your desired item, customize it if needed, and add it to your cart. Proceed to checkout and follow the steps to complete your purchase.
Custom orders can only be canceled within 6 hours of placement. Once production starts, modifications are not possible.
For ready-to-ship items, orders are dispatched within 3–4 days. Custom items take up to 6-7 business days for production before shipping.
If your order is delayed beyond the estimated delivery time, contact our support team at support@africanattireshop.com with your order details for assistance.
Yes, we deliver worldwide. Shipping times and costs vary based on location.
If there’s an extended delay in dispatch, please reach out to us to resolve the issue promptly.
Once your order is placed, you will receive a confirmation email with your order details.
Custom orders can be canceled within 6 hours of placement. Ready-to-ship items can only be canceled before dispatch. Contact our support team promptly for assistance.
Refunds typically take 5–7 business days to reflect in your account after approval.
You’ll receive an email update once your refund is processed. For further details, contact us at support@africanattireshop.com.
Refunds are processed back to the original payment method used during checkout.
Contact us immediately if you need to update your shipping address. Changes can be made only before the order is dispatched.
Custom-made items or products with incorrect measurements provided by the customer are not eligible for returns.
Unworn, undamaged, and non-customized items can be returned within 14 days of delivery. Ensure items are in their original condition and packaging.
We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Yes, we use encrypted, secure payment gateways to ensure your transaction is safe and protected.
No, only one discount code can be applied per order.
Currently, we do not offer installment payment options, but we accept all major payment methods for your convenience.
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.
Orders for ready-to-ship items are typically dispatched within 2–3 business days. Custom orders take 1–5 business days for production, with shipping times depending on the chosen method and destination.
Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
Contact us within 14 days of receiving your order, and we’ll assist with filing a claim or issuing a replacement or refund, if applicable.
Product Accuracy: We strive for accuracy, but slight variations in color and design may occur due to different screen settings or photography lighting.
Size & Fit: Please refer to the size guide carefully. Custom sizes are non-refundable if incorrect measurements are provided.
Use at Your Own Risk: We are not responsible for any damage or issues caused by improper use or handling of our apparel.
Our disclaimer outlines that the information provided on African Attire Shop is for general purposes and may be subject to change. We do not guarantee that all product details are error-free, and we are not responsible for any inaccuracies.
By using our site, you agree that any content or transaction errors, including issues related to availability or delivery, are not the responsibility of African Attire Shop.